We are ambitious
We are better together
Plumber (Multi)
Salary
Up to £38,762.85
Location
Bedford
Mergefield Title
{Mergefield Value}
Mergefield Title
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This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
We’re looking for a skilled Plumber who takes pride in their work and cares about delivering a great experience for our customers. In this role, you’ll be the go-to expert for plumbing repairs and maintenance in homes and empty properties. You’ll diagnose problems, find solutions, and make sure every job is completed to a high standard.
This isn’t just about fixing pipes—it’s about making a real difference to people’s lives by ensuring their homes are safe, comfortable, and functional. If you’re someone who enjoys solving problems, working independently, and providing excellent service, we’d love to have you on our team.
Key Responsibilities
- Carry out plumbing repairs and maintenance in occupied and empty homes.
- Diagnose issues accurately and deliver effective, long-lasting solutions.
- Work safely and follow all health and safety guidelines, including PPE use and risk assessments.
- Keep your skills up to date through training and development opportunities.
- Provide outstanding customer service—every visit should leave a positive impression.
- Manage your van stock efficiently and order materials responsibly.
- Stay organised and productive, minimising downtime and maximising first-time fixes.
- Report any incidents or near misses and help maintain a safe working environment.
- Drive responsibly and keep your vehicle in good condition.
- Take on additional tasks when needed to support the wider team.
Person Specification
Key Skills and Attributes
- Passion for delivering excellent customer service (Essential).
- Organised, self-motivated, and able to manage time effectively (Essential).
- Strong problem-solving and communication skills (Essential).
- Ability to take ownership and see tasks through to completion (Essential).
- Attention to detail and commitment to quality (Essential).
- Comfortable using basic IT systems for job management (Essential).
Knowledge and Experience
- Solid knowledge of domestic plumbing installations and repairs (Essential).
- Good understanding of health and safety practices (Essential).
- Experience in another trade (Desirable).
- Familiarity with NHF schedule of rates (Desirable).
- Experience working in occupied homes and under time constraints (Essential).
- Training in non-licensed asbestos work (Desirable).
Qualifications
- GCSE or equivalent (Essential).
- NVQ Level 2 or higher in Plumbing or C\&G 6189 (Essential).
- Water regulations & unvented water (Desirable).
- Part P Electrical Qualification (Desirable).
- CSCS Card (Desirable).
- First Aid training (Desirable).
- Full clean driving licence (Essential).
About us
bpha is a Housing Association located in the Oxford to Cambridge Corridor, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.
We are a leading provider and developer of affordable homes – for rent, shared ownership and supported housing.
We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.
We invest the money we make in existing homes, to enable us to build new homes, and to deliver new and improved services.
As a bpha employee, you’d be joining 500 passionate and valued colleagues. All working together, to achieve our mission and deliver quality service for over 20,000 homes and a more than 33,000 residents (and counting!).
Our vision and values
‘Quality homes. Connected communities’.
Our vision underpins our commitment to provide and maintain safe, sustainable, efficient, high standard homes for local people.
Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together.
We show empathy
We take responsibility
Benefits
We believe that benefits should be more than just perks. For us, they aren’t simply little extras added on at the end, they’re fundamental parts of what we stand for, from the very beginning. As standard.
That’s why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day.
- Holiday entitlement of 28-33 days a year, plus public holidays
- Contributory pension scheme
- Competitive pay
- Life assurance cover
- Private healthcare
- Mental Health First Aid
- Counselling service
- Eye tests
- Discounted gym membership
- Cycle to Work scheme
- Free annual flu jabs
- Wellbeing activities and events
- Free fruit and refreshments
- Long service award
- Annual staff recognition awards
- Discretionary reward scheme
- Annual volunteering day
- Social events, clubs and activities
- Breakout areas
- Onsite cafe/restaurant at headquarters
- Opportunities for professional training and qualifications
- Workshops and training sessions for new skills
- A fresh and modern eLearning platform
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