Service Charge Officer
This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Permanent
Full time (37 hours per week) - Flexible home and office working available
We are currently looking for a Service Charge Officer to deliver the rent and service charge setting and service charge reconciliation process. Reporting into the Service Charge Manager. The Service Charge Officer will be full time 37 Hours per week
What you will be doing:
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Continuously reviewing processes and procedures and working with the Service Charge Manager and the Rent and Service Charge manager to move the team forward.
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To deliver excellent service to the rest of the organisation, working with colleagues to ensure customers receive a value for money service.
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To ensure that income is maximised by accurate service charge billing.
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To provide technical advice on Fixed and Variable service charges to colleagues within the organisation and all customer bases.
We’d love to meet someone with:
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At least two years’ experience of service charges and sound knowledge.
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Excellent numeracy skills and an ability to understand, analyse and manipulate information and data.
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Excellent IT skills with proven ability to use Finance Systems, Microsoft applications, particularly advanced use of Excel and other software packages.
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Ability to work collaboratively to meet agreed outcomes.
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Finance or Social Housing/Property experience.
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Strong communication skills.
Our offer to you is:
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A competitive salary of £37,724.93
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28 days holiday PLUS Bank Holidays (Increasing with service)
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A generous contributory pension scheme
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Private health care
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Free life assurance
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Access to an extensive suite of wellbeing services and tools including a digital gym
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Discounted gym membership
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Retail discount scheme
Successful candidates will need to complete a basic DBS application.
Closing date: 15th May 2024
Interviews will be held as soon as possible
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
About us
bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.
We are a leading provider and developer of affordable homes – for rent, sheltered, residential care and shared ownership.
We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.
All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services.
We own or manage over 19,000 homes and employ 400 staff.
Our vision and values
To build communities where people can live happily in a home they can afford.
Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together.
We are ambitious
We are better together
We show empathy
We take responsibility
Benefits
We believe that benefits should be more than just perks. For us, they aren’t simply little extras added on at the end, they’re fundamental parts of what we stand for, from the very beginning. As standard.
That’s why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day.
- Holiday entitlement of 28-33 days a year, plus public holidays
- Contributory pension scheme
- Competitive pay
- Life assurance cover
- Private healthcare
- Mental Health First Aid
- Counselling service
- Eye tests
- Discounted gym membership
- Cycle to Work scheme
- Free annual flu jabs
- Wellbeing activities and events
- Free fruit and refreshments
- Long service award
- Annual staff recognition awards
- Discretionary reward scheme
- Annual volunteering day
- Social events, clubs and activities
- Breakout areas
- Onsite cafe/restaurant at headquarters
- Opportunities for professional training and qualifications
- Workshops and training sessions for new skills
- A fresh and modern eLearning platform
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