Development
Health & Wellbeing
Recognition

Service Charge Project Manager

Salary £45,000 per annum
Location Bedford (Hybrid)
Mergefield Title {Mergefield Value}
Mergefield Title {Mergefield Value}

This is a Permanent, Full Time vacancy that will close in {x} days at {xx:xx} BST.

Full time (37 hours per week) 

Permanent 

We are currently looking for a Service Charge Project Manager to join our Finance Team. This is an exciting new role and opportunity to be a part of the transformation process. You will be a lead role within the organisation to review how we administer service charges across our portfolio, leading on a project of implementing change. The successful candidate will ensure that an excellent high-quality service is provided to our internal and external customers. 

 

What you will be doing: 

  • Act as the key project resource for the service charges improvement project and in the implementation of systems / processes / interfaces arising 

  • To lead on a review of the service charge setting for both rental and home ownership properties on fixed and variable service charge regimes. 

  • Lead and project manage the work-stream, project deliverables and milestones 

  • Liaise with the Homes and independent living teams to review, calculate and implement revised estate, scheme and unit apportionments 

  • Lead the work-stream for re-structuring and cleansing the property database and coding 

  • Provide technical advice to the organisation. 

  • Produce letters, notifications and information documentation required as part of the service charges processes 

  • Collaborating with and challenging key stakeholders. 

  • Establishment and maintenance of sound financial systems and procedures, ensuring that these are standardised across the project to improve efficiency and effectiveness 

 

We’d love to meet someone with: 

  • With at least 4 years' experience of working in a financial environment 

  • Considerable experience of service charge management in the housing sector 

  • Experience of working with computerised Financial and Housing Management systems, including service charge modules 

  • Great attention to detail and ability to work systematically to achieve objectives 

  • Excellent numeracy skills and an ability to understand, analyse and manipulate information and data 

  • Lease and rental product knowledge 

  • Ability to interpret and convey complex information (orally / in writing) to a range of diverse audiences and liaise credibly and articulately with other professionals 

 

Amongst what we offer you is: 

  • A competitive salary of £45,000 per annum 

  • 28 days holiday PLUS Bank Holidays (rising to 33 days plus bank holidays with length of service) 

  • A generous contributory pension scheme 

  • Enhanced family leave 

  • Private health care 

  • Free life assurance 

  • Access to an extensive suite of wellbeing services and tools including a digital gym 

  • Opportunities for learning and development 

  • Discounted gym membership 

  • Retail discount scheme 

  • Hybrid Working 

 

Please note the successful candidate will need to complete a basic DBS application. 

 

Closing date: 10th May 2024 

Interviews to be confirmed 

 

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible. 

bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.

We are a leading provider and developer of affordable homes – for rent, sheltered, residential care and shared ownership.

We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.

All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services.

We own or manage over 19,000 homes and employ 400 staff.

To build communities where people can live happily in a home they can afford.

Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together.

We are ambitious

We are better together

We show empathy

We take responsibility

We believe that benefits should be more than just perks. For us, they aren’t simply little extras added on at the end, they’re fundamental parts of what we stand for, from the very beginning. As standard.

That’s why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day.

  • Holiday entitlement of 28-33 days a year, plus public holidays
  • Contributory pension scheme
  • Competitive pay
  • Life assurance cover

  • Private healthcare
  • Mental Health First Aid
  • Counselling service
  • Eye tests
  • Discounted gym membership
  • Cycle to Work scheme
  • Free annual flu jabs
  • Wellbeing activities and events
  • Free fruit and refreshments

  • Long service award
  • Annual staff recognition awards
  • Discretionary reward scheme

  • Annual volunteering day
  • Social events, clubs and activities
  • Breakout areas
  • Onsite cafe/restaurant at headquarters

  • Opportunities for professional training and qualifications
  • Workshops and training sessions for new skills
  • A fresh and modern eLearning platform

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