Independent Living Scheme Manager
This is a Permanent, Part Time vacancy that will close in {x} days at {xx:xx} BST.
The vacancy
Permanent
Part time (30 hours per week)
We are looking for a self-motivated individual to manage and provide intensive housing management support at one of our Independent Living Schemes in Cambridge.
You will be responsible for the management of tenancies and duties that include: – completing support plans and risk assessments for residents, monitoring rent accounts, and re-letting our void units, as well as providing day-to-day housing support to customers.
This role is for 30 hours per week, we can offer flexible working over Monday – Friday.
What you will be doing:
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Manage an Independent Living Scheme, by carrying out all intensive housing management tasks.
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Assessing incoming residents and support needs to ensure they can independently maintain a tenancy.
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Providing support to residents to offer activities to the scheme.
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Managing a budget and identifying the needs of the scheme
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Assessing the housing and support needs of customers
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Working with external agencies.
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Supporting any scheme-based employees such as Maintenance Officers, Compliance Officers, and Cleaners, providing appropriate guidance and supervision
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Remaining fully engaged in all housing related issues including arrears and money management, ASB, safeguarding and repairs/maintenance of household.
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Overseeing the health, safety, and maintenance of the building, ensuring that compliance requirements are met.
We’d love to meet someone with:
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Experience of working in a Supported Housing environment or managing a scheme.
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Knowledge or understanding of tenancy management issues.
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Experience of managing anti-social behaviour case work.
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Experience of dealing with safeguarding vulnerable people and managing case work.
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Experience of working with clients with complex needs.
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Excellent verbal and written communication skills.
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Confidence to work independently and manage own workload.
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Ability to lone work and make reasoned decisions.
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IT literate and confident in using WORD, EXCEL, OUTLOOK, TEAMS
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Experienced in support plan writing with the ability to assess needs and risk effectively.
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A sensitive and supportive approach to the needs of customers.
Amongst what we offer you is:
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A competitive salary of £28,254.56 pro rata
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28 days holiday PLUS Bank Holidays
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A generous contributory pension scheme
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Private health care
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Free life assurance
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Access to an extensive suite of wellbeing services and tools including a digital gym
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Opportunities for learning and development
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Discounted gym membership
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Retail discount scheme
Please note the successful candidate will need to complete an enhanced DBS application.
Closing date: 25th April 2024
Interview date: To be confirmed
We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.
About us
bpha is a Housing Association located in the Oxford to Cambridge arc, which is committed to providing its customers with high quality, value for money services whilst continuing to develop energy efficient, sustainable and affordable housing.
We are a leading provider and developer of affordable homes – for rent, sheltered, residential care and shared ownership.
We work together with communities – to improve opportunities, independence and quality of life for our residents, and to benefit the wider community. We bring people together, and run and support a wide range of community activities.
All the money we make is used to invest in existing homes, to enable us to build new homes, and to deliver new and improved services.
We own or manage over 19,000 homes and employ 400 staff.
Our vision and values
To build communities where people can live happily in a home they can afford.
Our values underpin the work that we do and are ingrained in our culture at bpha. We are looking for people who can share these values and translate them into day-to-day practices for the benefit of our communities, customers and fellow colleagues. So that we can realise our vision, together.
We are ambitious
We are better together
We show empathy
We take responsibility
Benefits
We believe that benefits should be more than just perks. For us, they aren’t simply little extras added on at the end, they’re fundamental parts of what we stand for, from the very beginning. As standard.
That’s why at bpha, we reward our employees by making sure we give them a supportive and caring environment, that empowers them to be happy, healthy and inspired, every day.
- Holiday entitlement of 28-33 days a year, plus public holidays
- Contributory pension scheme
- Competitive pay
- Life assurance cover
- Private healthcare
- Mental Health First Aid
- Counselling service
- Eye tests
- Discounted gym membership
- Cycle to Work scheme
- Free annual flu jabs
- Wellbeing activities and events
- Free fruit and refreshments
- Long service award
- Annual staff recognition awards
- Discretionary reward scheme
- Annual volunteering day
- Social events, clubs and activities
- Breakout areas
- Onsite cafe/restaurant at headquarters
- Opportunities for professional training and qualifications
- Workshops and training sessions for new skills
- A fresh and modern eLearning platform
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